1. Overview
Casino Nova Scotia Halifax operates under a responsible gaming framework established by the Nova Scotia Gaming Corporation (NSGC), a provincial Crown corporation overseeing regulated gambling in Nova Scotia. The casino is managed by Great Canadian Entertainment and is subject to the Gaming Control Act and associated Casino Regulations administered by the Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia.
This document outlines responsible gaming obligations, support structures, self-exclusion procedures, and regulatory requirements that apply to Casino Nova Scotia Halifax, located at 1983 Upper Water Street, Halifax, Nova Scotia, B3J 3Y5, Canada.
2. Regulatory Framework
Casino Nova Scotia Halifax operates within the following regulatory structure:
- Regulator: Alcohol, Gaming, Fuel and Tobacco (AGFT) Division of Service Nova Scotia
- Oversight body: Nova Scotia Gaming Corporation (NSGC)
- Governing legislation: Gaming Control Act (Province of Nova Scotia) and associated Casino Regulations
- Jurisdiction: Province of Nova Scotia, Canada
NSGC publishes performance management reports and social responsibility documentation that cover Casino Nova Scotia Halifax as part of province-wide compliance and accountability obligations. Casino Nova Scotia Halifax is required to comply with the Nova Scotia Policies and Standards for Responsible Gambling as part of NSGC performance management reporting.
3. Minimum Age Requirement
The minimum age to participate in casino gaming at Casino Nova Scotia Halifax is 19 years. This requirement is established under provincial rules governing gambling and lottery products in Nova Scotia and is enforced as a condition of entry to the gaming floor. Individuals who do not meet this age requirement are not permitted to access gaming areas or participate in any casino gaming activity.
4. Responsible Gambling Resource Centre
Casino Nova Scotia Halifax maintains an on-site Responsible Gambling Resource Centre (RGRC) located on the gaming floor near the Trapeze Restaurant. The RGRC is staffed by personnel trained in addictions and crisis management.
The RGRC provides the following services:
- Information on how casino games operate, including odds of winning and losing
- Clarification of common misconceptions about gambling outcomes
- Referrals to community-based mental health and addictions support services
- Assistance with enrollment in the Voluntary Self-Exclusion (VSE) Program
Contact for the Responsible Gambling Resource Centre at Casino Nova Scotia Halifax:
Phone: 902-424-8663
A corresponding Responsible Gambling Resource Centre is also available at Casino Nova Scotia Sydney. Contact for that location:
Phone: 902-563-3797
5. Voluntary Self-Exclusion Program
Casino Nova Scotia Halifax participates in the Voluntary Self-Exclusion (VSE) Program administered under the NSGC responsible gambling framework. The VSE Program allows individuals to formally exclude themselves from Casino Nova Scotia Halifax and Casino Nova Scotia Sydney.
5.1 Exclusion Terms
Individuals may select from the following exclusion durations:
- Short-term: 6 months
- Medium-term: 1 year
- Extended: 3 years
- Permanent: Indefinite
5.2 Enrollment Process
Enrollment in the VSE Program may be completed through any of the following channels:
- In person at the Responsible Gambling Resource Centre at Casino Nova Scotia Halifax or Casino Nova Scotia Sydney
- By contacting the RGRC by telephone at 902-424-8663 (Halifax) or 902-563-3797 (Sydney)
- Through the Alcohol, Gaming, Fuel and Tobacco Division of Service Nova Scotia
5.3 Conditions of Self-Exclusion
Individuals enrolled in the VSE Program are prohibited from entering the gaming floor at Casino Nova Scotia Halifax and Casino Nova Scotia Sydney for the duration of their selected exclusion term. Any winnings obtained by a self-excluded individual during an active exclusion period are subject to forfeiture in accordance with program rules.
A reinstatement process is available for individuals who have completed their exclusion term and wish to return to the facility. Details of this process are available through the Responsible Gambling Resource Centre.
6. RG Check Accreditation
Casino Nova Scotia Halifax holds RG Check accreditation issued by the Responsible Gambling Council (RGC), an independent organization that evaluates casino responsible gambling practices. RG Check reaccreditation has been confirmed for Casino Nova Scotia Halifax and Casino Nova Scotia Sydney as part of Great Canadian Entertainment’s portfolio review.
RG Check accreditation confirms that Casino Nova Scotia Halifax meets established standards in the following areas:
- Player information and education
- Staff training in responsible gambling practices
- Self-exclusion program implementation
- Risk identification and harm mitigation procedures
7. NSGC Healthy Play Program
Casino Nova Scotia Halifax operates within the NSGC Healthy Play Program framework. This program establishes province-wide standards for responsible gambling at Nova Scotia casino properties and includes performance metrics, staff training requirements, and public education initiatives. NSGC publishes annual reports on the Healthy Play Program, which include data and assessments related to Casino Nova Scotia Halifax.
8. External Support Resources
Individuals seeking support related to gambling harm may access the following resources:
- NSGC Responsible Gambling Helpline: 1-888-429-8167
- Mental health and addictions referral portal: MHAHelpNS.ca
- YourBestBet.ca: Provincial responsible gambling information portal operated by NSGC, providing guidance on self-exclusion, gambling harm, and available support services
These resources are available to any individual regardless of participation in the VSE Program.
9. Contact Information
Casino Nova Scotia Halifax
Address: 1983 Upper Water Street, Halifax, Nova Scotia, B3J 3Y5, Canada
Main Phone: 902-425-7777
Security: [email protected]
Responsible Gambling Resource Centre: 902-424-8663
For regulatory inquiries related to responsible gambling compliance, contact the Alcohol, Gaming, Fuel and Tobacco Division of Service Nova Scotia directly.